Reference

What You Need to Know Before You Play

Using 88star means you accept responsibility for checking whether access is permitted under your local law and in your eligible region. Our terms exist to keep your account, your wallet, and your activity on a clear, fair footing — read them before you start.

Eligibility depends on local lawAccount-holder responsibilitybKash, Nagad, Rocket transactions coveredBangladesh-region conditions apply
88star What You Need to Know Before You Play
LEGAL CONTACT PATHS

Reach Us About a Legal or Policy Matter

If you have a specific legal question about your account, a transaction made via bKash, Nagad, or Rocket, or how our terms apply in your region, our support team can take your query and route it to the right person. Use the channels below to get a direct response.

Live Chat Start a live chat session directly from the 88star site or mobile browser. Describe your legal or account concern and an agent will respond.
Email Support Send a detailed written query to our support email. Include your registered account and the specific policy section or transaction you are asking about.
Account Help Centre Log in and visit the Help section to raise a ticket. Tickets let you track the status of your query and attach documents if verification is needed.
HOW WE HANDLE THIS

Account Security, Data and Your Rights

We handle account data with a clear purpose: to verify identity, process payments through bKash, Nagad, or Rocket, and keep transactions auditable. You have the right to ask what we hold, request corrections, and close your account. Here is how we manage it.

Data Retention We keep account and transaction records for as long as required by applicable law. You can request a summary of what we hold by contacting support with your account details.
Cookie Use Cookies track your session and login state on 88star. They do not store your bKash, Nagad, or Rocket credentials. You can clear them through your mobile browser settings.
Account Security Your account is protected by a password and OTP verification. If you suspect unauthorised access, contact us immediately and we will lock the account while we investigate.
Right to Correct or Close You can request a correction to your personal data or ask us to close your account. Raise this through the Help Centre ticket system so we can verify your identity first.

Legal FAQs for 88star Account Holders

These are the questions we get most often about our legal terms, account eligibility, and data handling. If yours is not here, open a support ticket and we will get back to you directly.

Access depends entirely on your local law and eligible region. We do not make that determination for you. Check the laws that apply where you are before opening or using an account.

If your account is suspended for a breach of eligibility rules, pending transactions are reviewed individually. Contact support with your account ID and transaction reference for a specific answer.

Yes. Submit a request through the Help Centre ticket system, including your registered account name and contact details. We will respond within a reasonable time as required by applicable rules.

Log in, go to account settings, and update your details directly. For changes that affect payment verification — such as your registered Rocket or Nagad number — contact support to complete the update safely.

Your bKash, Nagad, and Rocket credentials are used only to process your deposits and withdrawals. We do not sell or share payment information with unrelated parties outside of legal obligations.

Contact us immediately via live chat or the Help Centre. We will lock your account while we investigate. Change your password and OTP contact details as soon as you regain access.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.